Sustainable Textiles
Sustainable Textiles
It is not only important for us to use fair trade production we also work to source textiles that are sustainable as well. We design all our clothing with handwoven, recycled, or sustainable textiles.
What recycled fabric do you use?
The average American throws away 81 lbs of textiles every year!
700,000 tons of these textiles are sent to Africa, Asia, and Central America to be re-sold there. Although this can be valuable for markets in developing countries, this waste has become a huge problem because in many cases we are simply sending them trash.
Our producers go to their local markets and use these second-hand clothes to be recycled into new garments. They do this by (of course washing the fabric) then cutting new pattern pieces from t-shirts and button-down-shirts.
In Cambodia we get excess and remnants fabrics from large factories nearby that we recycle into small batches.
What other sustainable textiles do you use?
Many rural villages have a rich history of traditional textile production. Designing collections with these textiles not only gives us the opportunity to give more people meaningful work, but it helps preserve some of these techniques that are being forgotten.
Other fibers used in our clothing are baby alpaca sourced from small farms in the Andes, high quality Pima Cotton, hand spun wool from Nepal, hand dyed and hand block printed silk from Cambodia and India and mohair and wool sourced from small mills and farms.
FAQs
Initiate a return here
I sent an email, when will I get a responce?
We do our best to answer most emails with in 48 hrs. Please keep in mind we are a small business and do not generally respond over the weekend. Please don't send multiple emails if you have not heard back over the weekend. If you have not heard back, please check your spam folder. Thanks for your patience!
I want to cancel an order...
You can ONLY cancel an order within the first 24 hours of placing it. We do not cancel orders after this 24 hour window especially if it is a pre-order item. We are making your item specifically for your pre-order, so we do not cancel these orders.
When will my order ship?
Is your item a pre-order item? Check the product title, it will have an expected ship date listed. It should ship within a month of this date or we will send an email with an update.
If you ordered multiple pre-order items or a pre-order with something that is in stock, they will ship together when both are ready. If you would like them to ship when available it is an additional $8.95 for shipping let us know if you want to add this to your order.
For all other orders, we are doing our absolute best to ship your order as soon as possible, but please keep in mind we are a small company and batch ship our orders. Our goal is to ship orders within a week of receiving them, but during busy times it may take up to 14 days to get to your order. Thank you for your patience!!
When will I get my order?
Orders typically take around 3-5 days to arrive once shipped. International orders typically take around 2 weeks to arrive.
When will my pre-order ship
When you purchased there is a date on the product page, this is the best estimate we have for when the product will ship; however, there can be unexpected delays in production or shipping. We absolutely do our best to ship within the month window of pre-order and will let you know if there is a change more than this.
If you ordered a pre-order item and an item we have in stock we will ship them together. If you would like the item in stock sooner, please place 2 separate orders.
My package says it was delivered, but I don't have it!
This really sucks! For both us an you because we unfortunately have no control once your package is dropped off at USPS. The first thing to do is contact your local usps, many times it will show up in a couple of days and was just delivered to a neighbor. If you have contacted your post office and waited 2 business days send an email to hey@lizalig.com.
There is a flaw with my garment
Oh no! We are so sorry!!
If it has been 15 days from your order, send us an email to hey@lizalig.com and we can help you out.
If it has been longer than 15 days, we do not accept returns on these items. (To be honest we don't know if these flaws are due to how you washed/wore something if it has been longer.)
Yes, you have to return the item that has a flaw if you would like a replacement or a refund. If your item does not match the size chart please let us know. These measurements however are meant to be +/- an inch (especially if it is a sweater or a garment with stretch).
Clothing Care
When in doubt do not use heat. In most cases machine wash cold, line dry and cool iron when needed. For specific instructions visit the product page.
Hand knit alpaca and wool pieces should be hand washed in cold water and dried flat.
Coupon Codes
Sorry, we can not accept more than one coupon code at a time.
I purchased something and it is now on sale? I'm so sorry we do not post date coupons, but we do appreciate your order placed at full price (honestly it keeps us in business).
I did not realize I ordered a pre-order item can I cancel it?
We clearly stated in the title the item you purchased was a pre-order item and the expected ship date. Because we are already in the process of making your order we do not cancel these orders. We are able to offer our clothing at such a discount because we can fund production when you pre-order and for this reason we do not cancel after 24 hours of purchase.