Jobs

E-Commerce and Customer Service Coordinator

Liz Alig is looking for an e-commerce and customer service coordinator. Duties will include managing our product catalog online, shipping and maintaining inventory, and ensuring a positive customer experience.    

Responsibilities

• Write product descriptions. Must have a knowledge of clothing and sewing techniques to describe accurately.
• Maintain accuracy of online data and inventory.
• Create a schedule of pre-orders.
• Ship out orders quickly and accurately.
• Receive and QC all incoming merchandise for size and quality.
• Costing analysis of all products.
• Create social media calendar that is up to date with trends and social impact while producing on-brand, strategic marketing.
• Coordinate with influencers to create content for socials and product pages.
• Maintain good customer service by facilitating returns and replying to customer service questions.

Successful candidates will have:

• Must be incredibly organized! This is not a creative job, it requires a lot of organizational skills.
• Collaborative approach with ability to take feedback and adapt to changes.
• Attention to detail and very good writing skills.
• Sewing and textile knowledge and skills for quality control and product descriptions.
• Excellent interpersonal skills. Can be kind to unhappy customers.
• Must be able to work from studio in Nashville, TN at least twice a week, childcare is not provided.

Compensation

• Compensation upon request. Hours are flexible and can be a part-time or full-time position.

To apply: email your resume and why you are interested in this position to elizabeth@lizalig.com.