Wholesale Terms and Conditions
Recycled Fashion
You may choose your color preferences for garments that are made from recycled materials; however, Liz Alig is not responsible for unsatisfactory color or pattern choices. Liz Alig is not responsible for any loss or injury incurred because of the nature of these materials.
Fair Production
Liz Alig is dedicated to producing garments in an ethical and fair environment. Each piece is handcrafted, therefore may vary slightly in size and style specifications. Unworn, defective garments can be returned with approval to Liz Alig for a merchandise credit.
Shortage or Damage Claims
Liz Alig does not guarantee delivery dates. Any promised delivery date is only the best estimate of when the merchandise will be shipped. Items out of stock may be placed on back order and may be shipped at a later date or dropped. The risk of loss and title of the goods pass to the buyer upon Liz Alig’s delivery to the carrier. Liz Alig assumes no liability for loss due to delay in shipping.
Returns
There are NO Refunds. We are unable to accept or return any products that have been worn. Damaged merchandise can be returned. Full, unopened packs may be accepted for return only with prior authorization. A 15% restocking fee is charged for authorized returns the adjusted balance will be applied to a merchandise store credit. There are NO RETURNS OR EXCHANGES ON INTERNATIONAL ORDERS.
Shipping
Freight FOB Greenfield, IN. Orders shipped by the best rate. Liz Alig does not ship COD. Liz Alig assumes no liability once the merchandise has been shipped and authorized by the receiver.
Opening Order
Minimum opening order 2 packs; $15.00 service fee for orders under minimum.
Minimum Order
Minimum re-orders 1 pack; $15.00 service fee for orders under minimum.
Prices subject to changes without notice
Wholesale Ordering Tips from Liz Alig:
Liz Alig is committed to being a different sort of clothing company. We are passionate about fashion forward styles, ethical fabrics, and fair trade production. Ordering our products may differ from other sources, so here are some tips for ordering Liz Alig products:
#1...Understanding Our Fabrics
Because it can be difficult to find the origin of many raw materials - Liz Alig has become creative in our use of textiles to ensure clothing is produced ethically from the beginning of the production process. Here are some tips to understand ordering garments for different fabrics:
Recycled Fabrics: We utilize both upcycled ethnic fabrics (as in our Lucy Dress), as well as, cotton t-shirt and silk fabrics. This line is great for customers looking for a green, ethical, fashion forward, one of a kind selections. Due to the nature of this collection, no two items are exactly alike. Each piece will be in the same spirit as the one shown, but colors and textures may vary slightly. Retailers may select color preferences (ex. warm or cool colors) for each style; however, we cannot guarantee specific fabrics in any case. It is also important to note that we do our best to take out stained and holey fabrics, but small stains and holes may appear in finished garments - this is proof that it had a previous life.
Organic Cotton and 100% Cotton Line: This line offers a selection of fashion forward, fair trade dresses and shirts produced from organic cotton. Fabrics in this collection are pre-dyed and therefore will be the same for every piece.
Hand Woven Fabrics and Yarns: We work with groups in Nepal, India, and Cambodia that create beautiful hand woven yarn and fabrics. Because these fabrics are more time consuming to produce they are naturally a little more expensive.
#2...Understanding our Cases.
Liz Alig clothing items are sold in case of 6 items. Retail locations can select which sizes will make up their case. (Standard case is: 1 Small, 2 Medium, 2 Large, 1 XL). Our sizing tends to run a bit small, so please check out our sizing chart to see what items are appropriate for your retail location. Accessories are sold in 10 count cases. Our small cases sizes allow you to carry Liz Alig products with low initial investment. Our minimum initial order is only 2 cases. $15 service fee for orders under minimum. Minimum re-order is one case.
#3...Understanding Hand Crafted Production.
Liz Alig is dedicated to producing garments in an ethical and fair environment. We partner with Global Fair Trade partners in the production of our products. Our pieces are not made in large factories, but rather are handcrafted one at a time. Because of this, you may find a slight variation in sizing and style of each garment. We work with our producers on quality control and sizing guidelines; however, we also recognize that as our producers do not have the same access to large industrial production machines, Liz Alig garments will have a one of a kind sort of charm in sizing and production.
#4...Understanding our Ordering Timeline.
Wholesale orders can be placed in our online store, or via e-mail, fax or phone. Credit card information or pre-payment is required at time of order. Payment will be processed at time of shipment. Returning customers may request to be eligible for net 30 terms. Ordering time line: Orders are hand crafted specifically for your store so be sure to order early. For spring collection, orders should be place by early January; for Fall collection, orders should be place by early May to ensure timely delivery. Because of the constraints of international shipping, reorders may only be available in limited quantities so be sure to order sufficient quantities in your first order.
#5...Understanding our Shipping Policy
When placing your online order, you may select the method of shipping preferred. If not method is specified, items will be shipped via the most economical method. Sorry, we do not ship COD.
Generally we have a Spring and Fall Ship date of March 1 and August 1. You may select a different preferred delivery date at time of order; however, we cannot guarantee delivery dates. Any promised delivery date is only the best estimate of when the merchandise will be shipped. Items out of stock may be placed on back order and may be shipped at a later date or dropped. The risk of loss and title of the goods pass to the buyer upon Liz Alig’s delivery to the carrier. Liz Alig assumes no liability for loss due to delay in shipping.
Because our hand crafted items are produced specifically for your orders, they are not returnable. As a part of our fair trade principles, we guarantee your orders to our producers so that they can count on a consistent source of income as they grow their businesses. The only exception we make is for defective items. If there are any shortages or damages in your order, you must contact us within 1 week of receiving your shipment. We will gladly arrange for you to return unworn, defective garments for a other items or merchandise credit.